MrQ Casino Welcome bonus

MrQ Casino Welcome Offers in Detailed Review

MrQ is a UK casino differentiated by a novel real money welcome bonus offer. Right off the bat, new players can deposit just £20 to collect a 70 free spins welcome offer on Fishin Frenzy Jackpot King. Regular players also benefit from real money bonus offers on the 900+ casino games. As an innovator, It offers exclusive Goosicorn slots developed in-house and proprietary bingo rooms.

MrQ Welcome Bonus Offer

I don’t doubt that the MrQ casino welcome bonus is a significant highlight of this UK online casino. For starters, new players from Great Britain can opt in to collect 70 free spins. This welcome offer has a £20 low min first deposit requirement. Furthermore, the free spins only apply to the Fishin Frenzy Jackpot King slot. If you’re like me, that’s a plus!

As part of the new player bonus, the online casino offers free bingo access to its ‘On the House room.’ Players from Great Britain having deposited in the last 30 days can claim six free bingo tickets every 10 minutes, each with a token £1 prize. Bingo winnings have no bonus wagering requirements, which isn’t surprising.

After enjoying my free spins, my winnings were immediately credited to my real money balance. Unlike other UK online casinos, the MrQ welcome bonus doesn’t treat free spins winnings as bonus money. Thus, the free spins have no bonus wagering requirements.

Digging into the welcome bonus T&Cs, I noted that free spins have a narrow, albeit not extraordinary, shelf life of 48 hours before expiring. Also, each spin has a value of 10p. In return for this low limit, MrQ does not cap free spin winnings.

MrQ awards an additional 10 free spins deposit bonus after age and mobile number verification with a deposit of £10 or more. Players can try their luck on Squealin’ Riches from PearFiction Studios. It’s a less familiar game but a great one nonetheless.

The bonus T&Cs are a little less restrictive than the 70 free spins deposit bonus. Players can wager up to 20p per round and have seven days until expiry. Likewise, there are no cap or bonus wagering requirements on winnings.

Bonuses and Promotions

First off, MrQ doesn’t offer a signup no deposit bonus. However, I was ok with that after digging deeper into the details. That’s because two things immediately struck me. First, MrQ always has entertaining promotions running. Second, promo winnings are always treated as real money instead of bonus money. This eliminates the nuisance of trying to satisfy bonus wagering requirements.

Regular Player Promotions

MrQ organises multiple offers on its promotions page. Here I was delighted to find examples of popular network tournaments and prize drops:

• Drops and Wins (Pragmatic Play)
• Skywind Must Win Jackpots

Daily Roulette Drop

Although MrQ has no VIP program, it offers an in-house Daily Roulette Drop. Players can collect points from Monday to Sunday) by selecting the correct numbers. These are redeemable for free spins on a broad range of slots. This is all the more significant since free spins winnings are treated as real money.

Referral Bonus

Additionally, MrQ offers a ‘Refer Your Friend’ bonus. The referrer and referee collect 20 free spins on ‘Fishin’ Frenzy The Big Catch!’ from Blueprint Gaming.

MrQ Promotions Pros and Cons

Pros

• No bonus wagering requirements
• Prize drops, tournaments, and loyalty points
• No limit to free spins winnings

Cons

• No deposit bonus is unavailable
• Low bets per round on free spins

Web Design

The MrQ desktop & mobile instant play platform has a bright-white background, giving it a modern feel. I appreciated that the text was clearly written by native English writers. Nothing is more distracting in my experience than non-native texts with spelling and grammar mistakes.

Players can easily navigate to the slot, live casino and bingo pages using links strategically beneath the homepage banner. The homepage lists slot games by significant categories:

• Megaways Slots
• Live Casino
• Jackpot Games
• Bingo Games

A burger menu provides granular links, including games, bingo, blog, providers, promotions, banking, help & FAQs. These allow players to navigate effortlessly between pages.

A blue ‘Join now’ button is conveniently located in the top right of the sticky header. Likewise, an adjacent ‘Log In’ button makes this step easy for regular players.

There were no surprises with the footer. I found all the important links I expected, including general T&Cs, and Safer Gambling policy.

Pros

• Bright and modern design
• Easy mobile and desktop navigation
• Intuitive Navigation over mobile and desktop

Cons

• No MrQ mobile casino app

Game Selection

MrQ casino games come from nearly 30 providers, supporting a reasonably-diversified composition of 900+ games. The ‘all online slots & games’ page refines slots and casino games into an often-searched menu:

• All
• New
• Top
• Blackjack
• Roulette
• Slingo
• Jackpot
• Megaways
• Live

A game keyword search box below let me instantly drill down to a desired title. I found a provider filter extremely helpful. However, I had to navigate away from the ‘all online slots & games’ page to the burger menu, which I found a mild nuisance.

Most MrQ games are designed in HTML5 and optimised for Android & iOS mobile platforms. I wasn’t surprised to count many leading software providers, like Netent, Play’n GO, Slingo, BTG, Pragmatic Play, Light & Wonder (previously Scientific Games), and Playson.

I was pleasantly surprised with the selection of lesser-known but up-and-coming developers. I’m embarrassed to admit I had to research some for the first time, like Games Global, High5, and Pocket Games Soft.

One stealthy developer, Goosicorn, caught my eye when I discovered it was an in-house brand from MrQ. It’s a designer of exclusive slots only available at this operator.

Slot Games

In truth, I would have been surprised if the calibre of MrQ slot games was anything less than stellar. After all, they perfectly complement the welcome offer specialising in real money free spins. Not to mention ongoing real money bonus offers.

As a Pragmatic Play Drops & Wins promotion fan, I liked to see nearly 100 great slots from this provider. Megaways slots are another fan favourite, so I viewed the 40+ Megaways slot games from different providers with extra zeal.

The 30+ MrQ jackpot slots come from a good range of developers, and I was glad to see Mega Moolah in there. Still, I hope to see MrQ add others in the future, like Divine Fortune or Mega Fortune.

Table and Specialty Games

After reviewing the RNG table game options, I concluded that MrQ placed less emphasis on this gaming category. Roulette and blackjack variants combine for close to 20 table games. Otherwise, I found the pickings slim on casino & video poker and baccarat. Nor is this casino the right place for players after keno, bingo, or scratch games.

In contrast, I counted a rich selection of 30+ Slingo games. In retrospect, I shouldn’t have been entirely surprised, considering its popularity in the United Kingdom.

Live Casino Games

Pragmatic Play Live and Evolution Gaming are the prominent providers behind the 30+ MrQ live casino game variants:

• Live Blackjack, One Blackjack, Free Bet Blackjack, Infinite Blackjack
• Lightning Roulette, Speed Roulette, Mega Roulette, Gold Bar Roulette, Auto Roulette
• Ultimate Hold’em, Caribbean Stud Poker, Ultimate Texas Hold’em
• Live Craps

I feel many players will be happy to see many of the top live dealer game shows from these providers:

• Pragmatic Play Live: Sweet Bonanza Candyland, Boom City, Mega Wheel
• Evolution Gaming: Crazy Time, Monopoly Live, Mega Ball, Monopoly Big Baller, Crazy Coin Flip

Bingo Rooms

MrQ has an impressive range of proprietary 75 and 90 balls bingo rooms running daily. The cash prizes on some jackpots can run as high as £20,000. Recall that players who deposited in the last 30 days can play free as part of the welcome offer.

MrQ Game selection Pros and Cons

Pros

• 30+ software providers and 900+ games
• Pragmatic and Evolution live dealer
• Proprietary bingo room
• Over 30 Slingo games

Cons

• Weak choice of video poker, casino poker and baccarat
• No bingo, keno or scratch cards

Safety and Security

Lindar Media, the operator behind MrQ, is a UK company founded in 2014. It’s located in St Albans, England. I take comfort from knowing the company is registered in England (no. number 08939139) and regulated by the UKGC (remote gaming licence 051250-R-328289-006).

Lindar Media launched MrQ in the UK market in August 2018. At roughly 5 years old, it’s young enough to grow and innovate. Simultaneously, it has the experience necessary to learn and adapt.

MrQ raises the bar in transparency, player safety, and fair dealing. This begins with an age restriction of 18 and older.

The mrq.com website is safe and secure, using standard SSL encryption to keep information in transit safe. All games using a random number generator (RNG) are independently tested and certified as fair. Thus, I know neither the casino nor the game providers are manipulating the results.

I noted several optional easy-to-find tools to help players gamble responsibly:

• Daily, weekly or monthly deposit limit settings
• Reality Check settings to remind players of the time spent
• Time-Outs of 24hrs to six weeks

Pros

• UKGC-licensed and regulated
• London-based operator
• Responsible gaming tools

Cons

• Easy to ignore reality check popups

MrQ Casino Deposits and Withdrawals

I found banking at MrQ generally positive. The UK online casino has a low minimum deposit and withdrawal limit of £10. Likewise, the casino has no deposit or withdrawal fees.

The casino works with four safe and secure payment types: debit card, e-wallet, bank transfer and mobile. Despite this, I found the choice of five payment providers somewhat limited:

• Visa Debit: Max £2,000 per transaction deposit limit
• Mastercard Debit: Max £2,000 per transaction deposit limit
• Easy Bank Transfer (withdrawals only)
• Pay by Mobile: Max £30 per transaction pay-as-you-go deposit limit / £240 per month mobile plan deposit limit (Qualifying network providers: 3, BT Mobile, EE, GiffGaff, Lyca Mobile, O2, Plan.com, Plusnet Mobile, Sky, Tesco Mobile, Utility Warehouse., Virgin Mobile, and Vodafone)
• PayPal: Max £5,500 per transaction deposit limit

Players are permitted five registered payment methods, including 3 cards, a PayPal account and a mobile number.

However, only one at a time can be active for deposits and withdrawals. To switch, a player balance must fall under £1, and no withdrawals must be pending.

The Pay by Mobile option appears to be the casino’s preferred method. As mentioned, players can collect 10 free spins once their mobile phone is verified. Pay-as-you-go mobile customers are instantly debited during top-ups. Meanwhile, players with mobile plans will see the transaction amount added to their monthly mobile phone bill statement.

MrQ has no max withdrawal limits. In general, a withdrawal provider must correspond to the deposit provider. If this is not possible, the casino may process a withdrawal using a bank wire transfer. In this case, an admin fee may apply. I find the 24-hour withdrawal pending period is fast. Likewise, 3-5 business days for a cashout to reach my account is reasonable.

Pros

• No deposit or withdrawal fees
• Low minimum deposit and withdrawal requirement
• Fast casino pending withdrawal times
• 10 free spins upon mobile and age verification

Cons

• A limited number of payment providers
• The deposit size on Pay by Mobile is small

Customer support

I recommend that you first consult the MrQ customer support Help Centre. This section contains a comprehensive suite of relevant FAQs and 100+ blog articles covering:

• Deposits & Withdrawals
• Player Account
• Safety & Responsible Gambling
• Communications
• Games

If I have to split hairs, the 8:00 am-8:00 pm 7 days a week customer support falls short of the ideal 24/7. Second, MrQ does not offer telephone support, which I’d like to see in the future.

MrQ casino does offer alternative ways of quickly contacting English-speaking customer support. For instance, a live chat ‘Support’ button sits at the bottom of every page, opening a popup window. Before reaching a live operator, I could input my question into a presented field and get top results. I found the relevance of the answers hit-and-miss.

If that fails, clicking the blue ‘Live chat’ button in this popup window will put you in touch with an operator. The response time, in my case, was only a few minutes. Although I asked a basic question, I found the operator courteous and helpful.

Another way of contacting customer support is through an email to [email protected]. I suggest using this method if you need to provide details or are not in a hurry for a response. Furthermore, I like leaving an email trail to return to when needed.

MrQ casino is not overly active on social media. However, it updates followers on Instagram and LinkedIn with new promotions and news.

Pros

• 100+ informative articles & FAQs
• Live chat, email support, and post
• Promotions on Instagram

Cons

• No 24/7 customer support
• No telephone support

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