Captain Cooks Welcome Bonus

Detailed Captain Cooks Casino Review

Captain Cooks Casino is a UKGC-licensed website founded in 1999 and built on the venerable Microgaming platform, offering 550+ of its casino games. The Captain Cooks first deposit bonus of 100 free spins on Mega Moolah with only £5 is one of the exciting ways it builds on this relationship. Additionally, British players can enjoy immersive live dealer games from pioneer Evolution Gaming.

As a Casino Rewards loyalty program participant, Brits can take advantage of Captain Cooks’ exclusive games, sweepstakes, and VIP jackpots.

Captain Cooks Welcome Offer

While not offering a no deposit bonus, our Wagering Advisors team found a five-part Captain Cooks welcome bonus package spanning the first five deposits.

With a low minimum deposit of £5 the first time, we collected 100 spins worth £0.25 (each) on the massive progressive jackpot slot Mega Moolah from Microgaming. A still low minimum £10 deposit on each of the following four was enough to collect four additional bonuses:

• 100% match bonus (£100 max)
• 50% match bonus (£150 max)
• 25% match bonus (£125 max)
• 100% match bonus (£100 max)

Note from Wagering Advisors: check out our rundown of the top £5 deposit casinos available at the moment.

Captain Cooks Welcome Bonus Terms

Our biggest surprise was learning that the Captain Cooks Casino welcome promotion has a large 200x bonus wagering (playthrough) requirement, which we’ve rarely seen.

However, on a more positive note, qualifying games extend to different categories, unlike some online casino offers that only allow slots. The game type and, in some cases, the title will affect the contribution/weighting towards satisfying the playthrough requirement:

• 100%: Parlour games, slots, “Live Deal or No Deal Live,” “Live Lightning Dice”
• 50%: Table poker, “Casino War,” “Sic Bo”
• 10%: Blackjack except for classic blackjack, baccarat, craps, “Live Blackjack,” “Live Baccarat,” “Live Top-Card”
• 2%: Video poker except “All Aces,” “Side Bet City,” “Live Three Card Poker,” classic blackjack, “2-Hand Casino Hold’em,” roulette, “Caribbean Draw Poker,” “Triple Action Hold’em Bonus Poker Gold,” “Texas Hold’em Bonus Poker Gold,” live French/American/Auto Roulette, “Live Casino Hold’em,” “Live Super Sic Bo,” “Live Caribbean Stud Poker”
• 0%: “All Aces”

For example, let’s say your second Captain Cooks sign-up offer deposit was £10, which means you receive £10 in bonus money (100% x £10 deposit)

The total turnover value of your 200x bonus wagering requirement would be the following:

• On a slot: £10 bonus money x 200 x 100/100 = £2,000 in turnover
• On table poker: £10 bonus money x 200 x 100/50 = £4,000 in turnover
• On Blackjack: £10 bonus money x 200 x 100/10 = £20,000 in turnover
• On Live Caribbean Stud Poker: £10 bonus money x 200 x 100/2 = £100,000 in turnover
• On All Aces Video Poker: £10 bonus money x 200 x 0 = £0 (no effect)

The Captain Cooks new player bonus remains valid for 60 days from the sign-up date. Although this is an extended amount of time, we suggest using it as soon as possible to avoid forgetting.

Finally, this type of promotion always comes with T&Cs prohibiting specific actions, like betting strategies, when using the bonus money. These include using a double-up feature on some games and ‘even money’ bets on particular table games. We recommend viewing the Captain Cooks Casino T&Cs for a comprehensive list of actions considered “irregular play.”

Captain Cooks Welcome Bonus Verdict

The Captain Cooks Casino registration bonus gives as much as it takes. The minimum 5 pounds sterling deposit is amongst the lowest our team has seen. That a player collects 100 free spins on Microgaming’s exciting Mega Moolah progressive jackpot slot is a novelty among the best casino bonus offers.

The subsequent 2nd to 4th deposit bonuses of just £10 each for up to £475 give players ample opportunity to enjoy match deposit bonuses. Although we liked the ability to use bonus money on a broad spectrum of game types, we were taken aback by the player-unfriendly 200x bonus wagering.

Still, the casino applies no limit to the money that can be won or withdrawn should a player complete the bonus wagering requirement.

Regular Captain Cooks Promotions

Returning players who’ve finished with the Captain Cooks sign-up bonus can proceed to enjoy four core regular promotions. These include a loyalty rewards program comprising six tiers, beginning with bronze and ending with diamond.

A player rises to the next level, offering better rewards by collecting status points earned while wagering. These perks may include support priority, birthday gifts, personal (VIP hosts), exclusive game access and bigger bonuses & promotions.

Time Of Your Life Sweepstakes

The “Time Of Your Life Sweepstakes” is a complementary Captain Cooks promotion to the rewards program, which tailors it to a player’s preference. Each player identifies their ideal prize on each level and earns tickets towards sweepstakes. Winning a sweepstakes will make their perfect prize a reality.

VIP Lucky Jackpot & Monthly Slots

Each level has a “VIP Lucky Jackpot” (progressive), where the payout potential grows as a player ascends. Not only could we win the higher jackpot corresponding to our tier, but we could also win the jackpots from tiers below us.

Finally, “Your Casino Promotions” is a monthly offer in which players can win double rewards points by playing the qualifying slot for the month.

Captain Cooks Casino Deposits and Withdrawals

We found information on banking at Captain Cooks needlessly hard to come by until our account was verified, leaving us feeling like it dropped the ball.

GBP banking options at Captain Cooks Casino are limited to a few payment options. Payment types include eWallet, debit cards (Visa and Mastercard), direct bank transfers, and pre-paid vouchers (PaySafeCard).

Captain Cooks doesn’t typically apply handling fees to deposits/withdrawals and has a low minimum threshold of only £10. However, direct bank transfers are an exception, with a minimum withdrawal requirement of £300.

Also, the casino applies a £30 withdrawal handling fee on bank transfers over £3,000 or £60 on bank transfers over £3,000.

Captain Cooks Casino Games

The UK online casino has over 550 games, including slots & progressive jackpots, tables, video poker, live casino and specialty (variety). It reminded us of how giant Microgaming is since few studio providers have sufficient content to create a nearly exclusive platform.

Captain Cooks organises the games so that finding specific titles is easy. Alternatively, a game search field helped us narrow down our options.

Slots

As a fan of Microgaming, our team couldn’t help but feel thrilled to see familiar branded titles which happen to be extremely popular with Brits:

• Playboy FortunesTM
• Game of ThronesTM
• Immortal Romance
• Jurassic ParkTM
• Lara CroftTM: Tomb of the Sun

Captain Cooks Casino slots also come with diverse features. Arguably, none is trending more than the ones containing the BTG-licensed Megaways mechanic. Therefore, it was comforting to find nearly a dozen, considering this casino is built on a single provider platform.

We were surprised to discover Casino Rewards exclusive slots at Captain Cooks, like Roar of Thunder and Immortal Creatures. Some, like Casino Rewards – Treasure Chest and Casino Rewards 20 Year Celebration, have pooled local progressive jackpots.

Mega Vault Millionaire is another exclusive progressive jackpot slot, sharing the same mega jackpot as other available progressive jackpot slots:

• Mega Moolah
• Immortal Romance Mega Moolah
• Atlantean Treasures Mega Moolah

Table Games incl. Video Poker

Until now, we hadn’t realised how many RNG table games are actually available on the Microgaming platform. We counted 80+ at Captain Cooks, predominantly based on 36+ roulette, 30+ blackjack, and 5+ baccarat variants.

Besides classic versions of these card and wheel games, our team found a few Vinnie Jones-branded tables covering blackjack and roulette. Additionally, we noted movie-based Terminator 2 Roulette (Universal Studios) and slot-based 9 Pots of Gold Roulette. We also noted Roulette Mega Moolah, which shares the same game-changing jackpot as the Mega Moolah slots series.

Our team also noted favourites, like Classic Blackjack with Sweetheart 16, American Roulette, European Blackjack, No Commission Baccarat, and Vegas Single Deck Blackjack.

Besides table games, the video poker category is a respectable size of nearly 10 single-hand variations, including British favourites:

• Aces and Eights
• Deuces Wild
• Jacks or Better
• Joker Poker
• All Aces

The Microgaming platform has a few specialty games, including scratch cards and bingo, but no keno. What stood out most about this collection of roughly 12 specialty games is that many were based on popular slot titles. For example, we found Immortal Romance Scratch and Thunderstruck II Scratch. Similarly, we recognised Immortal Romance Video Bingo, Thunderstruck II Video Bingo, and Break Da Bank Again Video Bingo.

Live Dealer Casino Games

The UK online casino offers 12+ live dealer games from Evolution Gaming, which includes baccarat, blackjack, Sic Bo, and roulette. We were pleased to find variants of live casino poker, including:

• Three Card Poker
• Ultimate Texas Hold’em
• Casino Hold’em
• Caribbean Stud Poker

Captain Cooks live casino also has a limited collection of live game shows, including Crazy Time, Live Monopoly, and Live Dream Catcher. While not the most comprehensive group of live casino games, we liked seeing that the UK casino online carries some top titles.

More On Captain Cooks Casino

Captain Cooks Casino started operating in 1999, making it experienced. It’s managed by Malta-based and MGA-licensed Apollo Entertainment Ltd with authorisation no. MGA/B2C/164/2008.

The Great Britain Gambling Commission has licensed and regulated Apollo since 2014 under remote gambling license 038620-R-319310-011. The parent, Apollo Entertainment Group Limited, has an office in Neath, Wales.

Safety And Security

This online casino employs industry-standard security measures to keep player information safe and secure. This starts with 128-bit encryption and password protection. We’d like to see it beef up the security further with two-factor authentication (2FA). Also, the website uses anti-virus and anti-spam software.

The online UK casino’s software and systems are certified by UK-based eCOGRA for player protection, responsible conduct, deposit safety, and fair gaming. All Captain Cooks Casino games using random number generators (RNGs) are tested and certified fair by independent third-party labs to ensure no tampering.

Customer Support

Captain Cooks Casino has trained, 24/7 English-speaking customer support available via live chat and email to [email protected]. We felt the live chat support response times were fast, coming in at under a minute. Email response times can take 24 hours, which isn’t unusual for online casinos.

An immediate improvement to Captain Cooks Casino customer support we’d like to see is adding a dedicated toll-free telephone line. Also, the online casino doesn’t provide FAQs, which we believe would answer some of the more frequently asked questions. Therefore, we consider adding a Captain Cooks help centre page covering relevant topics a critical improvement.

Responsible Gaming

British players can find the Captain Cooks Casino’s responsible gambling policy through a footer link. It outlines negative playing patterns to watch out for, a self-assessment test, and the player controls provided:

• Deposit Limits: This establishes the maximum amount of money you can deposit over a day, week or month. While setting or decreasing the limits takes effect instantly, increasing these limits requires a 24-hour cooling-off period.
• Taking a Break: A player can pause from playing for 24 hours, 48 hours, 1-4 or 6 weeks.
• Self-exclusion: This is the most drastic action tool provided, enabling a player to irreversibly ban themselves from any activity for a period ranging from six months to five years.

The policy is similar to many high-end online casinos, with the notable absence of tools to set loss and wagering limits.

Wagering Advisors Closing Thoughts

While not offering a no deposit Captain Cooks sign up offer, the £5 first deposit for 100 free spins on Mega Moolah is an exciting departure from the norm. Built on the Microgaming white label platform, this British online casino leverages its relationship to deliver over 550 top slots, live casino games (Evolution) and table games.

Admittedly, we were hesitant about trying an online casino offering highly concentrated game providers. However, we found most game categories well-stocked. Captain Cooks Casino’s participation in the Casino Rewards VIP program was the icing on the cake. This meant we could enjoy exclusive slots, sweepstakes and a six-tier loyalty program with exciting perks.

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